Call us: 07814 005847

Email: info@freedomadventuremotorhomehire.co.uk

Contact Us

  • Home
  • Our Motorhomes
  • How to Book
  • FAQs
  • Reviews
  • Book Now

Frequently Asked Questions

Here is a selection of the most frequently asked questions from our customers.

If your question is not listed below please contact us and we will be glad to help.

  • What does the rental price include?

    • VAT
    • Unlimited mileage
    • Breakdown cover
    • Comprehensive UK insurance for 1 driver
    • Free parking (1 car)
    • Free demonstration of your vehicle interior & exterior before you depart
    • For a comprehensive list of what is included in your motorhome please click on ‘How to book” for more information.
  • Any age restrictions for the Driver?

    • We can insure drivers between 21 – 70 years of age (21-24years old please ring before booking) who have held a full valid license for more than 2 years
    • You can have up to 3 drivers per vehicle, your first driver is included in your rental cost, fees apply for each addition driver
    • You must have a manual licence to drive our motorhomes
    • All drivers must be present to collect the Motorhome
  • Can I drive with points on my licence?

    • We can accept up to 1 sets speeding offence free of charge per driver (i.e. SP30) although there is an additional charge for points on licence that were acquired within the last three years
    • For 2 or more sets of points or for any points that are not coded SP’s please contact the office
    • We may not be able to arrange cover for convictions with the following codes: AC, BA, CD, DD, DR, IN, LC, MS, UT, MR and TT or for any driver disqualification within the last 5 years so please contact the office
    • Please refer to our terms and conditions for full details on driver/licence requirements
  • Is there a minimum hire period?

    • Minimum hire period of 3 days applies throughout the year. However, the hire period is increased to 5 days in June, July, August, Easter and Christmas
    • Freedom Adventure Motorhomes Ltd reserves the right to increase the minimum hire period for certain events such as Christmas, festivals, and other special events. For more details please contact the office
  • How old are the motorhomes?

    All our Motorhomes are either new or look new. They are serviced and maintained regularly. They also have regular habitation checks and also a gas safety checks as per law.

  • How do I make a booking?

    • Bookings can be made over the phone 07814 005847, email info@freedomadventuremotorhomehire.co.uk or via our online booking system
    • All we need to confirm a booking is a 20% deposit
    • The remaining balance will be due 6 weeks before collection of your Motorhome
    • If confirming a booking less than 6 weeks prior to collection the full amount is required
  • What charges apply if I cancel my booking?

    • More than 6 weeks before collection the booking deposit is non-refundable
    • 6 weeks – 2 weeks before collection 50% of total hire charge which is non-refundable
    • 2 weeks – No Show 100% of total hire charge which is non-refundable
    • Unfortunately, Freedom adventure Motorhomes Ltd cannot postpone or transfer money from one hire to another
  • What time can I collect and return my motorhome?

    • Collection times are between 2pm and 4pm unless alternative times have been agreed prior to booking
    • Please allow 1 hour for the hand-over which includes completion of documentation and the demonstration of the vehicle to you
    • Return times are between 8am and 10am
    • A late fee is chargeable for all motorhomes returned after 10am unless alternative times have been agreed prior to booking
  • What do I need to collect my motorhome?

    • All drivers MUST be present on collection of the motorhome
    • Full valid licence (both the plastic photo card and the paper counterpart for Northern Ireland licences)
    • National Insurance number
    • GB licence holders get a  DVLA “check code” from DVLA website and bring the print out with you.
    • International licence if required (countries outside the EU)
    • Passport
    • Two utility bills or bank/credit card statements per driver, each with name and address matching that on their driving license. MUST be less than three months old
  • How much is the security deposit?

    • We do not take any security deposits
    • The card holder must be present at the office when collecting the vehicle
  • Is there any excess on the insurance?

    • There is an excess of £500.00 on the insurance policy. As the hirer you will be liable for this if you have an accident
  • Can I take the motorhome to Europe?

    Yes, although additional cover of £10.00 per day is needed.

  • Can I take the motorhome to Ireland?

    Yes, although additional cover of £5.00 per day is needed.

  • Can I take the motorhome on a ferry?

    Your motorhome can be taken on a ferry, the company will usually ask for the registration number and length of the vehicle.

  • Can I take my pet?

    Yes, pets are allowed at a charge of £25 per hire.  We do ask, they are not to be left in the vehicle unattended or allowed on any of the soft furnishings.

    You will be asked to sign a copy of our pets’ policy.

  • Do you deliver?

    Please contact us to discuss your requirements.

  • Do you do one way hires?

    Please contact us to discuss your requirements.

  • How do I get to Freedom Adventure Motorhomes?

    • Freedom Adventure Motorhomes are based at Postcode BD17 5NX in West Yorkshire
    • We will gladly collect you from our local train station (Shipley) or airport (Leeds Bradford)
  • Can I leave my car at Freedom Adventure Motorhomes?

    • Yes, you can leave one car free of charge
    • Additional cars will be £5.00 per car, per day of hire
  • What does my motorhome come with?

    • Full tank of diesel on pick up (Must be returned with full tank of diesel)
    • Full tank of refillable LPG gas system (Must be returned full)
    • Full tank of fresh water
    • Leisure battery
    • Reversing camera
    • Shower and toilet
    • Gas hob
    • Grill or Oven (depending on model)
    • Large fridge inc small freezer plus extra refrigerated drawer
    • Pots, pans and cooking utensils
    • Crockery, cutlery and wine glasses
    • Kettle
    • Toaster
    • Fire Extinguisher & Smoke Alarm
    • Carbon monoxide Alarm
    • Gas powered heating and hot water system
    • TV/DVD/Digital Status aerial
    • European travel pack (first aid kit, bulb and fuse packs, beam benders, breathalyzers)
    • Warning triangle
    • Fresh water filling hose
    • Electric cable for domestic sockets and Campsite Hook ups inc EU adaptor
    • Aqua chem toilet chemicals for the duration of your hire
    • Dustpan and brush
  • What works on gas (Our motorhomes use LPG refillable gas)?

    • The heating and hot water
    • Gas hob
    • Gas oven
    • Fridge has a automatic function where it uses electric hook or gas then the leisure battery. Overriding this sequence is easy to do and is demonstrated at handover
  • What works from the Leisure battery?

    • Lights are powered from the leisure battery
    • Water pump
    • TV/DVD/Digital Status aerial
    • Don’t forget our Motorhomes have solar panels so can fully function next to a secluded beach
  • What are the benefits of hooking up to the mains electric?

    • A power source of 240 volts is needed to fully power the motorhome
    • The plug sockets can be used when hooked up ( Hairdryers etc)
    • The fridge can be used when not attached to mains electric
    • The leisure battery will also charge through the mains electric
    • A generator can also be used in place of a 240v mains hook up (Optional extra)
  • How many miles per gallon can I expect?

    All motorhomes will do roughly 30-35 miles per gallon, around 350 miles to a tank.

  • Are there power points in the Motorhome?

    Dependant on models there is generally 3 x plug socket for a standard 3-point plug ie Toaster/Hair dryer etc (these will only work when hooked up to the mains electric).

    There is 1 x 12v socket & USB point in the front cab which can be used to charge phone, sat nav’s etc.

  • Is linen included?

    • Bedding and towels are NOT included in the motorhomes as standard although we do hire sets
    • A single set can be hired for £20.00 per set which includes duvet, sheet, pillow and a 1 x bath & hand towel
    • A double set can be hired for £40.00 per set which includes duvet, sheet, 2 pillows and 2 x bath & hand towels
  • Will my Motorhome fit a baby car seat?

    All our Motorhomes can fit a baby car seat/booster seat/booster cushion

  • Are the Motorhomes suitable for winter hire?

    • All motorhomes have wall and floor insulation
    • All motorhomes are fitted with a gas heating/hot water system
  • How do I return my Motorhome?

    All motorhomes must be returned to Freedom Adventure Motorhomes Ltd between 8am and 10am (unless otherwise agreed)

    • We ask the motorhome is returned with a full tank of diesel and full LPG gas tank
    • We ask the motorhome is returned with an empty toilet cassette and empty grey water tank, please make sure grey water and toilet cassettes are only disposed at approved disposal points
    • Vehicles are expected to be returned in a clean and tidy condition
    • All floors clean
    • Food rubbish removed
    • Bathroom clean and tidy
    • Surfaces wiped
    • Vehicles must be cleaned unpacked and ready to be handed over to a member of the Freedom Adventure Motorhomes team by 10am
  • Do you offer discounts on overnight stays at caravan clubs?

    Yes we can offer you free temporary Privilege membership of the Camping & Caravanning Club, as part of the Privilege Scheme you have access to over 106 participating campsites, at discounted rates, throughout the hire period – typically saving you £5-8 per night.

It's about making memories

The Camping & Caravanning Club Logo

Contact Details

M 07814 005847

E info@freedomadventuremotorhomehire.co.uk

St. Eloi House
Baildon
West Yorkshire
BD17 5NX
  • Our Motorhomes
  • How to Book
  • FAQs
  • Reviews
  • Motorhome Hire Leeds

Follow Us

Twitter Facebook

Copyright © Freedom Adventure Motorhome Hire 2021

Terms and Conditions | Privacy Policy | Site by PS.

We use cookies on this website, by continuing to browse the site you are agreeing to our use of cookies. Find out more.